Contact Us

We welcome communication from our customers. Please know that even though your comments are very important to us, you may not receive a personal reply due to the volume of e-mail we receive.

If you're having problems with your order, visit the Customer Service page for contact information.

Prospective authors can find answers to common questions on the Submissions page.

By E-mail

Note: Please do NOT write to the addresses below for Customer Service issues. If you need assistance, please click here.

• Doreen DeSalvo, Chief Financial Officer: help at loose-id.com
• Treva Harte, Editor-in-Chief: alterego at loose-id.com
• Alisa McKnight, Marketing & Technology: unleashed at loose-id.com
• Karen Williams, Production Manager: creativity at loose-id.com

By Postal Mail

Loose Id, LLC
P.O. Box 425960
San Francisco, CA 94142

Note: Please do NOT write via U.S. Mail for Customer Service issues. If you need assistance, please click here.

Customer Service

Problems with your order? Please visit the Customer Service page for contact information.